Every job has change – from new tasks to new employees to new management and more. Even if you perform the same activity for years on end, the technology around that activity, like software and machinery, will still change. Change happens.
Interviewers need people that can adapt to change easily. They don’t want someone that’s going to panic, or someone that’s going to be asking everyone else to help them every time they face a challenge. They want someone that looks change in the face and conquers it.
Behavioral Interview Question: Tell me about a situation in which you have had to adjust to changes that were outside of your control. How did you handle it?
Any time you’re faced with a behavioral interview question about adapting to change and overcoming challenges, you’ll need to make sure that you:
- Minimize the Challenge – Try not to acknowledge that any challenge is a serious challenge.
- Use Real Examples – Any time you can, try your best to look back at real examples. Made up scenarios tend to sound fake, and you’ll be at risk for stumbling over your words.
- Always State An Action – What are you doing that proves you’re someone that can handle change? Always make sure you’re sharing some type of action, so that they’re always left thinking about the solution, not the problem.
Above all else, always sound confident with your answer, because that confidence will help remove any doubt in your abilities. An example of this type of answer could be:
“Before I took over, our search engine optimization team had been using copy and pasted content when it created client websites. I changed the process, but before we had time to go back and change the old websites, Google released its ‘Panda’ update. All of our existing websites dropped in search engine listings dramatically. We went into damage control mode right away. I brought on an excellent content writer, we outsourced the rest to reputable companies, and we not only helped solve the problem – we also managed to create a few upsells in the process.”
This answer talks about a change that had very little to do with you (a Google update), it’s never really acknowledged that the change is difficult, and you solved the problem. Overall, an employer will be very impressed by this type of answer, as you were able to show that you are capable of change management.
See Also Related Post: How Adaptable Are You To Change?
See Also Related Post: How Do You Handle Change?